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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Rodgers

October 14, 2025

5  out of  5
rating by Janet Rodgers
"Always so helpful whenever I call."
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Shauna Hill

October 2, 2025

5  out of  5
rating by Shauna Hill
"Kate called me at our scheduled time and was so pleasant to talk to. She reviewed my insurance with me and did everything possible to make sure I had the best insurance coverage for my home/cars/family."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home and auto insurance and that Kate was able to take care of you while providing excellent service. We appreciate you!"
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Tiffany R.

October 1, 2025

5  out of  5
rating by Tiffany R.
"THE BEST TEAM EVER!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"
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Groovy Santa

September 22, 2025

5  out of  5
rating by Groovy Santa
"Kate Elder and the staff at her office have always been very helpful with our insurance needs."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance"
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Willie Gibson

September 19, 2025

5  out of  5
rating by Willie Gibson
"Staff is very friendly and knowledgeable, they answered all my questions"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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La Rita H

September 15, 2025

5  out of  5
rating by La Rita H
"Denise is very helpful at all times. If unable to assist, she will find someone that is available. Enjoy working with everyone in regards to finding the right insurance for me."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Larita, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Karina Hernandez

September 15, 2025

5  out of  5
rating by Karina Hernandez
"Ashley is amazing !!!! She listen and she helps you understand everything , she has great communications . PLUS she work what best work for you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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Donald Rickert

September 11, 2025

5  out of  5
rating by Donald Rickert
"Kate is an excellent agent."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Beverly Williams

September 9, 2025

5  out of  5
rating by Beverly Williams
"Agents are always friendly and respond quickly to all my needs"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Brian Wilson

September 5, 2025

5  out of  5
rating by Brian Wilson
"Excellent service! Ashley made it easy to understand and follow along. We are excited to have you supporting us."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your property and auto insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
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Rejjie

September 4, 2025

5  out of  5
rating by Rejjie
"Always nice & friendly!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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David ODonnell

September 3, 2025

5  out of  5
rating by David ODonnell
"The ladies at my State Farm office at Kate Elder are the best. I have very poor eyesight. And they assist me by making my payments for me each and every month. They are a wonderful bunch of ladies. I highly recommend Kate Elder State Farm"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with our insurance office. We are happy to be able to assist you with your payments each month. We appreciate you!"
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Kenneth Dravland

August 28, 2025

5  out of  5
rating by Kenneth Dravland
"You guys are awesome thank you very much for everything you do for people"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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Judy Miles

August 18, 2025

5  out of  5
rating by Judy Miles
"Kate was very informative."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Brittney Reynolds-Turmon

August 18, 2025

5  out of  5
rating by Brittney Reynolds-Turmon
"Kate Elder and the rest of her team are the best! They are always easy to reach, answer questions, and provide the best possible insurance services. I highly recommend."
We responded:
"Thank you for taking the time to give us such a wonderful review. We love to hear that our office is able to provide you with excellent service and that we have been able to take care of all your insurance needs. We are always here to assist you!"
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Christine Johnson

August 13, 2025

5  out of  5
rating by Christine Johnson
"Excellent service!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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George Hayes

August 13, 2025

5  out of  5
rating by George Hayes
"Denise did very well"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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T R

August 13, 2025

5  out of  5
rating by T R
"Great to work with"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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D T

August 12, 2025

5  out of  5
rating by D T
"Sammy provided excellent customer service and helped me get out of a jam!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto and home insurance and that Sammy was able to take care of you while providing excellent service. We appreciate you!"
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Kathy Wisniewski

August 11, 2025

5  out of  5
rating by Kathy Wisniewski
"Answered my questions quickly and very knowledgeable in her job."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"
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Tony DiPasquale

August 7, 2025

5  out of  5
rating by Tony DiPasquale
"Ashley is the best!! Goes beyond the expected!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Keith Johnson

August 5, 2025

5  out of  5
rating by Keith Johnson
"Connie and this office saved me 100$ on my car insurance. Thank you guys."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Connie was able to take care of you while providing excellent service. We appreciate you!"
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Steve elford

August 4, 2025

5  out of  5
rating by Steve elford
"Kate, Ashley and Denise, everyone at Kate Elder State Farm always do an outstanding job reviewing and updating our policies Very happy with the service Thanks Again"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are happy to hear that Denise and Ashley were both so helpful with your insurance policies and in making the process as easy as possible. We appreciate you!"
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BJ KNECHT

July 31, 2025

5  out of  5
rating by BJ KNECHT
"Excellent and prompt service! Staff at Kate Elder went above and beyond to answer questions regarding policies! Happy Customer here! Update 7/31/2025 I recently needed assistance on documentation for my roof rating for policy. I reached out to Ashley at State Farm regarding paperwork. She promptly sent to me via email. I was unable to properly get needed information and again reached out to the agency. Sammy was a superstar and reached out to the roofing company who provided the needed signed document. It was an excellent experience and I am so grateful to have State Farm experts who truly care about the customer! Thank you !"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"
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Kelsey Lawson

July 31, 2025

5  out of  5
rating by Kelsey Lawson
"Great State Farm agent and team to take care of all of your insurance needs!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"