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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K

April 24, 2026

5  out of  5
rating by K
"Kate’s team is great… I love working with them and have insured multiple cars and a home with them. Shoutout also to Sammy for always being so helpful and speedy!"
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Arlene Franconero

April 23, 2026

5  out of  5
rating by Arlene Franconero
"Shout-out to Ashley, an agent with Kate Elders office. She talked me through all the parts that make up auto and homeowners insurance and I'll be able to save almost $200 per month and not sacrificing any coverage I currently have. She is very knowledgeable, easy to talk with and very responsive to my many questions. I'm very pleased she and I had an opportunity to take 15 minutes that is really going to help my monthly budget."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto and home insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
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Tom Castello

April 17, 2026

5  out of  5
rating by Tom Castello
"I've been with Kate Elder State Farm for over 25 years and have loved every year of it. I highly recommend Kate's agency for you as well. Her staff is super friendly and always there to help. I have their life, home, auto, and home from her and I couldn't be more satisfied."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Tom, thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance and love to hear that you have been satisfied with our office for so long. We appreciate you!"
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Cathy Bunn

April 14, 2026

5  out of  5
rating by Cathy Bunn
"Love my State Farm Team!!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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T R

April 14, 2026

5  out of  5
rating by T R
"Great to work with"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Grace Collins

April 14, 2026

5  out of  5
rating by Grace Collins
"Hi,Denise is very friendly, helpful and professional she listens to my concerns before answering I really appreciate that"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Grace, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Suzy Davis

April 14, 2026

5  out of  5
rating by Suzy Davis
"Connie was very friendly, efficient and extremely helpful."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Connie. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Mark R

April 14, 2026

5  out of  5
rating by Mark R
"Awesome agent, very helpful customer service."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for your review!! We appreciate you =] #insurance #bellevilleinsurance "
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Ashley Briggs

April 13, 2026

5  out of  5
rating by Ashley Briggs
"Ashley is the best! Quick, efficient, friendly. Always able to answer my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful with your auto and home insurance. We appreciate you!"
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Shonda Pulliam

April 13, 2026

5  out of  5
rating by Shonda Pulliam
"She is very detailed and always polite"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Angela A

April 8, 2026

5  out of  5
rating by Angela A
"Ashley at state farm is great! Very professional and easy to work with. Great value for price of policy."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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George Hayes

April 8, 2026

5  out of  5
rating by George Hayes
"Denise did very well"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home and auto insurance and that Denise was able to take care of you while providing excellent service. We appreciate you!"
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David Dobbs

April 7, 2026

5  out of  5
rating by David Dobbs
"My agent Kate Elder and her staff are very easy to work with. Great service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Kimmy Fairbairn

April 6, 2026

5  out of  5
rating by Kimmy Fairbairn
"Ashley is always helpful and responds quickly to any of our home or car insurance needs."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto and home insurance and in making the process as easy as possible. We appreciate you!"
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Pamm Draper

April 6, 2026

5  out of  5
rating by Pamm Draper
"Denise was very polite and courteous."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful with your auto and home insurance. We appreciate you!"
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Dan Stern

April 2, 2026

5  out of  5
rating by Dan Stern
"Fast response, lower price than my last insurance company, and very courteous"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Rhonda Kelly

March 27, 2026

5  out of  5
rating by Rhonda Kelly
"Been with State Farm for awhile. Great rates!! And the staff…WONDERFUL!!! 😊. Thank you Sarah for all your help!!! Appreciate all of you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Jean Harbison

March 27, 2026

5  out of  5
rating by Jean Harbison
"My local State Farm Agent, Kate Elder and her office staff are amazing. Sarah is always very friendly and quick to respond to all my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sarah was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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Phillip Bragg

March 27, 2026

5  out of  5
rating by Phillip Bragg
"I've been with Kate's office since I was a child and my parents opened life policies. Most recently, I updated my life policies with Ashley's assistance. I asked about every question a person can, and she was more than helpful. If she didnt know the immediate answer to my additional questions, she quickly resourced the State Farm Team at her disposal."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home, auto, and life insurance so for long! We appreciate you!"
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Tabitha Mays

March 25, 2026

5  out of  5
rating by Tabitha Mays
"Sarah is always so friendly and quick to respond to my emails! She is very knowledgeable and patient with all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Copy N Ship Services

March 25, 2026

5  out of  5
rating by Copy N Ship Services
"Great service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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Eunyoung Valadez (프리다)

March 25, 2026

5  out of  5
rating by Eunyoung Valadez (프리다)
"We had to modify insurance policy she responded so fast and reached out very nice."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Dejuan Webb

March 24, 2026

5  out of  5
rating by Dejuan Webb
"My wife and I contacted Kate Elder State Farm to add a another vehicle to our policy and the service was outstanding per usual. We left a message end of day and was promptly contacted by Ashley early next business day who then proceeded to provide excellent service . Ashley advised of options and took time to ensure we were well aware of their products. Thanks again for a very pleasant and professional experience!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
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Steven Gracia

March 24, 2026

5  out of  5
rating by Steven Gracia
"Pleasant and helpful young lady! She’s also efficient!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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DEBRA HOFMANN

March 24, 2026

5  out of  5
rating by DEBRA HOFMANN
"Sammy did a great job…replied to my question very quickly."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Sammy was so helpful with your auto and home insurance. We appreciate you!"