State Farm® Insurance Agent Kate Elder
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Pierce
October 29, 2026
5
out of
5
rating by Jim Pierce
"I had a great experience with Denise. There was a problem with my card and she found it and corrected it. She was very good at creating and fixing the problem. Very satisfied with her expertise...."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that she was able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Karin McLaughlin
October 28, 2026
5
out of
5
rating by Karin McLaughlin
"Glad Denise is part if the team at State Farm! Very nice and helpful🙂"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Denise a shout out - we appreciate you!!"
Darryl Richardson
October 26, 2026
5
out of
5
rating by Darryl Richardson
"Worked with Asley, Kate Elder agency. Started insurance on a vehicle just purchased. Sent an email over the weekend when office was closed and early Monday morning, received reply email that insurance was started and all details give about it. Wow, was expecting to get a call and having to answer a bunch of questions and provide info. but not at all. Everything completed efficiently."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Darryl. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
David. Courtney
October 23, 2026
5
out of
5
rating by David. Courtney
"I was greeted at the door by Thomas and he ran through the plan I wanted and was done within ten minutes. Very happy with the service I received from Thomas."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Thomas was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Joanna Seibel
October 22, 2026
5
out of
5
rating by Joanna Seibel
"Thomas and Sarah have been SO helpful and prompt in making changes to my policy over the last few weeks, discussing options, adding a vehicle, later adding a driver, then removing a vehicle today...all with much patience and pleasantness. I truly appreciate their help! 🙂"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Thomas & Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!
"
Khiqueata Briggs
October 22, 2026
5
out of
5
rating by Khiqueata Briggs
"She is an excellent agent that goes above and beyond to help her customers."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Khiqueata, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Kathleen Seibert
October 21, 2026
5
out of
5
rating by Kathleen Seibert
"Professional - personal - informative - service-oriented
Thank you Denise
Kathleen
10/21/26 11:45a"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful with your auto and home insurance. We appreciate you!"
Robert Powers
October 20, 2026
5
out of
5
rating by Robert Powers
"Denise was very helpful"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Denise was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!
"
Molly B
October 16, 2026
5
out of
5
rating by Molly B
"Thomas was so helpful! He assisted with every step of the process, and was very kind and patient through any confusion. I’ll definitely be recommending him to any friends and family who need insurance!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Thomas was able to take care of you while providing excellent service. We appreciate you!"
Sean Williams
October 15, 2026
5
out of
5
rating by Sean Williams
"When I spoke to Ashley she was very professional and informative... thank you Ashley"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Tara Henke
October 15, 2026
5
out of
5
rating by Tara Henke
"Denise was so helpful with changing my policy. Quick and easy process."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Faith Weathers
October 14, 2026
5
out of
5
rating by Faith Weathers
"Awesome chatting with you today."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Wesly Tate
October 7, 2026
5
out of
5
rating by Wesly Tate
"Great service, quick and nice"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Gabraham
October 6, 2026
5
out of
5
rating by Gabraham
"Kate Elder's branch has always taken great care of me and helped me deal with my unique insurance needs. Her whole staff is excellent, and Chloe in particular has been a pleasure to work with!🙏"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Nice Hombre
October 2, 2026
5
out of
5
rating by Nice Hombre
"Kate Elder has been my insurance agent for approximately 34 years. Always has provided great service and knowledge as well as ensuring that I always understand my policies. Connie and the other staff members have always provided me with exemplary service.. In addition, Sarah has provided great information and proactively found a discount that the roofing contractor had forgotten to send. Everyone at Kate Elder’s office (including Kate herself) have been wonderful over the last 34 years. I have always recommended her to all my acquaintances."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah & Connie. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Christel Hughes
October 1, 2026
5
out of
5
rating by Christel Hughes
"Sarah immediately took care of our needs in a very professional and friendly way."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sarah was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Caeli Blount
October 1, 2026
5
out of
5
rating by Caeli Blount
"Kate and Sarah are always there to help! Easy to work with."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Sarah was so helpful with your auto and home insurance. We appreciate you!"
Caroline Burton
September 29, 2026
5
out of
5
rating by Caroline Burton
"Set up my account as a new driver with Thomas Burton. Everything was very straight forward and quick!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Thomas was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Sheila Burton
September 24, 2026
5
out of
5
rating by Sheila Burton
"Love Thomas! He was great to work with! Great price!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Thomas. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
S O
September 23, 2026
1
out of
5
rating by S O
"Zero stars they use Out of state adjusters to screw over their customers. They gave me the phone number to several contractors that will never call you back and you’re all paid under the guise they won’t repair your roof. We file a formal complaint. We have been State Farm customers for over 30 years and never filed any claims prior to this. Go with country Financial instead."
We responded:
"We’re very sorry to hear about your experience and understand how frustrating this situation has been, especially as a longtime State Farm customer. As your local State Farm agent, we take concerns like yours seriously and want to make sure you feel heard and supported in any way we can.
Because we value your privacy, we can’t discuss the details of an individual claim or situation on a public review. We would appreciate the opportunity to speak with you directly and better understand your concerns.
Please reach out to our office so we can discuss this with you personally. Feel free to give us a call at 618-277-7300 or email ashley@kateelder.com."
Tracy Grass
September 23, 2026
5
out of
5
rating by Tracy Grass
"Ashley is so helpful and easy to work with. She makes everything easy to understand."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Kelly Luecking
September 23, 2026
5
out of
5
rating by Kelly Luecking
"Everyone here is always so helpful ☺️"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Steven Gracia
September 22, 2026
5
out of
5
rating by Steven Gracia
"Pleasant and helpful young lady! She’s also efficient!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Amanda Caraballo
September 22, 2026
5
out of
5
rating by Amanda Caraballo
"Ashley was very friendly, professional and informative."
Rebecca Jackson
September 18, 2026
5
out of
5
rating by Rebecca Jackson
"The staff at this location is always friendly, efficient, and genuinely listen to the needs of the customer. Excellent service with the Kate Elder team. Ashley was a huge help with getting quote for homeowners insurance."