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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JoEllen Potchen-Webb

JoEllen Potchen-Webb

July 1, 2025

5  out of  5
rating by JoEllen Potchen-Webb
"We recently changed insurance to Kate Elder State Farm because we had moved and wanted an agent closer to our new home. They have been extremely helpful in getting our account moved over and in making the changes we needed to our policies. When we went in for a review of our policies they took time to answer all of our questions and help us look at a variety of options. I recommend this agency."
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Julius Walker

June 25, 2025

5  out of  5
rating by Julius Walker
"Shout out to Ashely"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that our team has been able to provide you with excellent service for your home and car insurance needs! We appreciate you!"
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J Spies

June 25, 2025

5  out of  5
rating by J Spies
"Fast friendly knowledgeable service highly recommend the whole team"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that you have found our entire team so helpful with your auto and home insurance. We appreciate you!"
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Sean Williams

June 25, 2025

5  out of  5
rating by Sean Williams
"Every time that I speak with Denise, she's always helpful and kind. She always sounds like she's in a great mood. Keep up the great work Denise, God bless you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and tell about your experience with out insurance office. We appreciate you!"
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Sonya Reynolds

June 25, 2025

5  out of  5
rating by Sonya Reynolds
"Every time I call Denise is very understanding and helpful. She is very pleasant to talk with. Very patient with helping me understand our insurance policies."
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Melissa Schuchart

June 13, 2025

5  out of  5
rating by Melissa Schuchart
"Ashley was extremely helpful! I appreciate all of her support!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Ericka, thank you for your review! We are so glad to hear that Ashley provided you with great customer service and support for your insurance needs. We appreciate you!"
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Mary Hebert

June 13, 2025

5  out of  5
rating by Mary Hebert
"Kate Elder has been taking care of my many insurance needs for 30+ years. Her staff, shout out to Ashley, are friendly and wish you a great weekend, etc.. Claims are handled without judgement and are efficiently handled. They call me back!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance for almost 30 years!!! We appreciate you!"
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Ericka Blackmon

June 12, 2025

5  out of  5
rating by Ericka Blackmon
"I've always gotten great customer service and quick responses from Sammy. she is amazing."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Ericka, thank you for your review! We are so glad to hear that Sammy provided you with great customer service for your insurance needs. We appreciate you!"
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Kathy Wisniewski

June 4, 2025

5  out of  5
rating by Kathy Wisniewski
"Answered my questions quickly."
We responded:
"From Kate Elder State Farm - Belleville, IL: Thank you so much for your review! We appreciate you =]"
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Steve Warchol

May 6, 2025

5  out of  5
rating by Steve Warchol
"Walked through all the complicated billing/coverage updates from an annual renewal and new policies! Thanks!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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John Clarke

May 5, 2025

5  out of  5
rating by John Clarke
"Kate and her team always do the best to meet all our insurance needs. Thank you, Kate Elder State Farm team."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =] "
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Black Might

May 5, 2025

5  out of  5
rating by Black Might
"Very helpful and answered all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Megan Ernst

May 2, 2025

5  out of  5
rating by Megan Ernst
"Ashley was great! Super helpful!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
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Natalie Jablonski

April 29, 2025

5  out of  5
rating by Natalie Jablonski
"Ashley was super helpful in figuring out a complicated situation and making it the best it can be. She was friendly and went out of her way to meet and exceed my expectations!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Natalie, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Maurice Edwards

April 29, 2025

5  out of  5
rating by Maurice Edwards
"Thank you so much for your professionalism and kindness! We appreciate Kate Elder and Denise!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Maurice, thank you for your review! We are so glad to hear that Denise provided you with great customer service for your insurance needs. We appreciate you!"
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Andrew Eastman

April 25, 2025

5  out of  5
rating by Andrew Eastman
"I've been with this State Farm for almost 20 years now, and Kate and her entire team (shoutout to Ashley!) have always been stellar. Great customer service, easy to work with and always helpful."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that State Farm has been able to provide you with excellent service for your home and car insurance for almost 20 years! We appreciate you!"
Profile photo of Mark Rogers

Mark Rogers

April 23, 2025

5  out of  5
rating by Mark Rogers
"Kate Elders State Farm has been very helpful with all of my insurance needs. Ashley has been particularly helpful!! They are highly recommended. Thanks for everything you do!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
Profile photo of Beverly Williams

Beverly Williams

April 23, 2025

5  out of  5
rating by Beverly Williams
"Agents are always friendly and respond quickly to all my needs"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Kathy Bergman

April 8, 2025

5  out of  5
rating by Kathy Bergman
"I recently had the pleasure of working with Ashley, she made the insurance process a walk in the park. Friendly and knowledgeable. I highly recommend State Farm to anyone looking for an insurance agency that puts customers first. Thank you Ashley"
We responded:
"Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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patricia hayes

April 7, 2025

5  out of  5
rating by patricia hayes
"Kate Elder was the best state farm agent I have talked to I give her a A+ rating"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Julie Haake

April 3, 2025

5  out of  5
rating by Julie Haake
"Connie (and the others) have been incredibly helpful. Very quick to investigate and follow up on my claim. Friendly and empathetic to my situation. So happy to have them on my team."
We responded:
"Thank you for your wonderful review! We are so glad that we were able to help you with your insurance claim and that Connie was able to take care of you and and provide you excellent service. We appreciate you!"
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Candy Hazell

April 1, 2025

5  out of  5
rating by Candy Hazell
"Ashley is amazing! Always great customer service!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are so glad to hear that Ashley provided you with great customer service for your insurance needs. We appreciate you!"
Profile photo of Roott Vega

Roott Vega

March 29, 2025

5  out of  5
rating by Roott Vega
"Excellent service, the team is very friendly 💯 Recommended, they always answer any questions or concerns I have"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review! We appreciate you!"
Profile photo of Sharon Rickert

Sharon Rickert

March 28, 2025

5  out of  5
rating by Sharon Rickert
"Ashley was very polite, friendly, extremely informative, and a very very good listener."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful and able to help you with your auto and home insurance. We appreciate you!"
Profile photo of Tiffany R.

Tiffany R.

March 26, 2025

5  out of  5
rating by Tiffany R.
"THE BEST TEAM EVER!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: We appreciate you! Thank you so much for your review =]"