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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Briggs

April 13, 2026

5  out of  5
rating by Ashley Briggs
"Ashley is the best! Quick, efficient, friendly. Always able to answer my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Ashley was so helpful with your auto and home insurance. We appreciate you!"
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Suzy Davis

April 13, 2026

5  out of  5
rating by Suzy Davis
"Connie was very friendly, efficient and extremely helpful."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Connie. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Shonda Pulliam

April 13, 2026

5  out of  5
rating by Shonda Pulliam
"She is very detailed and always polite"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Angela A

April 8, 2026

5  out of  5
rating by Angela A
"Ashley at state farm is great! Very professional and easy to work with. Great value for price of policy."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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George Hayes

April 8, 2026

5  out of  5
rating by George Hayes
"Denise did very well"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home and auto insurance and that Denise was able to take care of you while providing excellent service. We appreciate you!"
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David Dobbs

April 7, 2026

5  out of  5
rating by David Dobbs
"My agent Kate Elder and her staff are very easy to work with. Great service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Kimmy Fairbairn

April 6, 2026

5  out of  5
rating by Kimmy Fairbairn
"Ashley is always helpful and responds quickly to any of our home or car insurance needs."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto and home insurance and in making the process as easy as possible. We appreciate you!"
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Pamm Draper

April 6, 2026

5  out of  5
rating by Pamm Draper
"Denise was very polite and courteous."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Denise was so helpful with your auto and home insurance. We appreciate you!"
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Dan Stern

April 2, 2026

5  out of  5
rating by Dan Stern
"Fast response, lower price than my last insurance company, and very courteous"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Rhonda Kelly

March 27, 2026

5  out of  5
rating by Rhonda Kelly
"Been with State Farm for awhile. Great rates!! And the staff…WONDERFUL!!! 😊. Thank you Sarah for all your help!!! Appreciate all of you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Jean Harbison

March 27, 2026

5  out of  5
rating by Jean Harbison
"My local State Farm Agent, Kate Elder and her office staff are amazing. Sarah is always very friendly and quick to respond to all my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sarah was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
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Phillip Bragg

March 27, 2026

5  out of  5
rating by Phillip Bragg
"I've been with Kate's office since I was a child and my parents opened life policies. Most recently, I updated my life policies with Ashley's assistance. I asked about every question a person can, and she was more than helpful. If she didnt know the immediate answer to my additional questions, she quickly resourced the State Farm Team at her disposal."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home, auto, and life insurance so for long! We appreciate you!"
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T R

March 26, 2026

5  out of  5
rating by T R
"Great to work with"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Tabitha Mays

March 25, 2026

5  out of  5
rating by Tabitha Mays
"Sarah is always so friendly and quick to respond to my emails! She is very knowledgeable and patient with all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Sarah. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
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Copy N Ship Services

March 25, 2026

5  out of  5
rating by Copy N Ship Services
"Great service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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Eunyoung Valadez (프리다)

March 25, 2026

5  out of  5
rating by Eunyoung Valadez (프리다)
"We had to modify insurance policy she responded so fast and reached out very nice."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
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Dejuan Webb

March 24, 2026

5  out of  5
rating by Dejuan Webb
"My wife and I contacted Kate Elder State Farm to add a another vehicle to our policy and the service was outstanding per usual. We left a message end of day and was promptly contacted by Ashley early next business day who then proceeded to provide excellent service . Ashley advised of options and took time to ensure we were well aware of their products. Thanks again for a very pleasant and professional experience!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
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Steven Gracia

March 24, 2026

5  out of  5
rating by Steven Gracia
"Pleasant and helpful young lady! She’s also efficient!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
Profile photo of DEBRA HOFMANN

DEBRA HOFMANN

March 24, 2026

5  out of  5
rating by DEBRA HOFMANN
"Sammy did a great job…replied to my question very quickly."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Sammy was so helpful with your auto and home insurance. We appreciate you!"
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LATISHA PETTIFORD

March 19, 2026

5  out of  5
rating by LATISHA PETTIFORD
"I’ve been with State Farm for over 10 years, and the customer service continues to exceed my expectations. Connie recently went above and beyond in assisting me with my car lender, and I couldn’t be more grateful. She was incredibly patient, not only with me but also while working through everything with the lender, making sure all the details were handled smoothly. It’s rare to find someone who is both knowledgeable and genuinely caring, and Connie truly embodies that. Katie and her entire team has always been friendly and supportive, which is why I’ve stayed loyal for so many years. I highly recommend this team if you’re looking for reliable service and people who truly care about their customers!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
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C Spencer

March 18, 2026

5  out of  5
rating by C Spencer
"Sarah is Always available and informative! What an absolutely amazingly staff! Would recommend this office and these ladies to everyone!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
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Megan Ernst

March 18, 2026

5  out of  5
rating by Megan Ernst
"Ashley was great at helping me get extra coverage for less money per month, grateful for State Farm and their team!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your insurance needs! We appreciate you!"
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Danny Thacker

March 17, 2026

5  out of  5
rating by Danny Thacker
"Had a few questions about a claim used the texting service for support worked wonderfully and sarah was a great help and answered question fast"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your insurance claim and that Sarah was able to take care of you while providing excellent service. We appreciate you!"
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Lee Gilbert

March 16, 2026

5  out of  5
rating by Lee Gilbert
"Connie's dedication to taking care of the customer was great!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your review! We are happy to hear that Connie was so helpful with your auto and home insurance. We appreciate you!"
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Shauna Hill

March 16, 2026

5  out of  5
rating by Shauna Hill
"Sarah with State Farm answered my questions via text and was so helpful!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your home and auto insurance and that Kate was able to take care of you while providing excellent service. We appreciate you!"