State Farm® Insurance Agent Kate Elder
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wesly Tate
September 24, 2026
5
out of
5
rating by Wesly Tate
"Great service, quick and nice"
Sheila Burton
September 24, 2026
5
out of
5
rating by Sheila Burton
"Love Thomas! He was great to work with! Great price!"
S O
September 23, 2026
1
out of
5
rating by S O
"Zero stars they use Out of state adjusters to screw over their customers. They gave me the phone number to several contractors that will never call you back and you’re all paid under the guise they won’t repair your roof. We file a formal complaint. We have been State Farm customers for over 30 years and never filed any claims prior to this. Go with country Financial instead."
We responded:
"We’re very sorry to hear about your experience and understand how frustrating this situation has been, especially as a longtime State Farm customer. As your local State Farm agent, we take concerns like yours seriously and want to make sure you feel heard and supported in any way we can.
Because we value your privacy, we can’t discuss the details of an individual claim or situation on a public review. We would appreciate the opportunity to speak with you directly and better understand your concerns.
Please reach out to our office so we can discuss this with you personally. Feel free to give us a call at 618-277-7300 or email ashley@kateelder.com."
Tracy Grass
September 23, 2026
5
out of
5
rating by Tracy Grass
"Ashley is so helpful and easy to work with. She makes everything easy to understand."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Kelly Luecking
September 23, 2026
5
out of
5
rating by Kelly Luecking
"Everyone here is always so helpful ☺️"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Steven Gracia
September 22, 2026
5
out of
5
rating by Steven Gracia
"Pleasant and helpful young lady! She’s also efficient!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Rebecca Jackson
September 18, 2026
5
out of
5
rating by Rebecca Jackson
"The staff at this location is always friendly, efficient, and genuinely listen to the needs of the customer. Excellent service with the Kate Elder team. Ashley was a huge help with getting quote for homeowners insurance."
Brittney B
September 18, 2026
5
out of
5
rating by Brittney B
"I had such a great experience working with Connie to switch my car insurance. She was quick, efficient, and made the whole process so easy. She took the time to make sure I understood my coverage and answered all of my questions without ever making me feel rushed. I feel really confident with the coverage we set up, and I’m very happy I made the switch. Connie was genuinely great to work with, and I would definitely recommend her to anyone looking for someone who is knowledgeable, helpful, and actually cares about getting you the right coverage!"
Ramona Johnson
September 18, 2026
5
out of
5
rating by Ramona Johnson
"Love how fast they were in finding answers to my question."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Ramona, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Matthew Autry
September 13, 2026
5
out of
5
rating by Matthew Autry
"Ive always had Full Coverage and Friendly Help from State Farm Agent Kate Elder! Thank you!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Deborah Benscoter
September 10, 2026
5
out of
5
rating by Deborah Benscoter
"Very fast response. I always get exceptional service from this office and Denice delivered"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
James Renner
September 8, 2026
5
out of
5
rating by James Renner
"Very easy"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Pollyanna Gero
September 3, 2026
5
out of
5
rating by Pollyanna Gero
"Sarah,
State Farm has always provided excellent service to me and my family for 30 years, I would not have it any other way. You are the best, fast service, and precise care!
Thank you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
John Gibbons
September 2, 2026
5
out of
5
rating by John Gibbons
"Just moved to Illinois from Tennessee and Kate and her team have been awesome to work with. Very helpful and found me great rates for the same coverage I was paying 30% more for in Tennessee"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: John, thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Jeff Robertson
September 2, 2026
5
out of
5
rating by Jeff Robertson
"Respond in a timely manner. Always have the information I need."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Jeff, thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
John Wilson
August 31, 2026
5
out of
5
rating by John Wilson
"Friendly and professional"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Ashley Briggs
August 28, 2026
5
out of
5
rating by Ashley Briggs
"Ashley is the best! Quick, efficient, friendly. Always able to answer my questions."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Ashley. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Tabitha Mays
August 27, 2026
5
out of
5
rating by Tabitha Mays
"Sarah is always so friendly and quick to respond to my emails! She is very knowledgeable and patient with all my questions!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Sarah was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Kimberly Williams
August 25, 2026
5
out of
5
rating by Kimberly Williams
"Kate Elder State Farm Is The Best⭐️⭐️⭐️⭐️⭐️"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
林爱召
August 18, 2026
5
out of
5
rating by 林爱召
"Very patient, thank you"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We are happy we have been able to provide you with excellent service for your home and auto insurance needs. We appreciate you!"
Heidi Calvert
August 18, 2026
5
out of
5
rating by Heidi Calvert
"Asley did a great job"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Debbie Fain
August 12, 2026
5
out of
5
rating by Debbie Fain
"Had State Farm for a few years, never had any problems. Excellent customer experience."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Debbie, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Cameron Thompson
August 11, 2026
5
out of
5
rating by Cameron Thompson
"I need my documents, insurance cards more than anything. Kate informed me a technical issue, and still went above and beyond, to help me get my information sorted. Thanks again Kate, and the ladies that helped make my visit quick and successful."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Angel
August 10, 2026
5
out of
5
rating by Angel
"Kate Elder's branch has always taken great care of me and helped me deal with my unique insurance needs. Her whole staff is excellent, and Chloe in particular has been a pleasure to work with!🙏"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Mark Feldker
August 6, 2026
4
out of
5
rating by Mark Feldker
"Great customer service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"