Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Stelzer

Scott Stelzer

May 30, 2026

5  out of  5
rating by Scott Stelzer
"Stop in and see Sammy at StaeFarm for all your insurence needs. Sammy was wonderfull, and a huge help in transferring our insurence policies over to StateFarm from AllState. Thanks Sammy for all your help and hard work."
Profile photo of Monica Ordoukhanian

Monica Ordoukhanian

May 29, 2026

4  out of  5
rating by Monica Ordoukhanian
"It did take 2 hours to show up but technician was fast efficient and friendly once he arrived"
Profile photo of Sarah Simpson

Sarah Simpson

May 29, 2026

5  out of  5
rating by Sarah Simpson
"Everyone is always so friendly and helpful!"
Profile photo of Mikayla Dececco

Mikayla Dececco

May 28, 2026

5  out of  5
rating by Mikayla Dececco
"Always does a wonderful job getting back to me. Im happy to have such a dedicated agent."
Profile photo of Prince Gateway

Prince Gateway

May 28, 2026

5  out of  5
rating by Prince Gateway
"Had an awesome experience"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Tony DiPasquale

Tony DiPasquale

May 27, 2026

5  out of  5
rating by Tony DiPasquale
"Sammy was amazing to work with and helped me get exactly what I needed quickly and easily!! Can’t recommend enough!!"
Profile photo of Murray Bell

Murray Bell

May 26, 2026

5  out of  5
rating by Murray Bell
"Denise provided outstanding customer Service. She is very courteous and promptly answered my question ."
Profile photo of Pat Weir

Pat Weir

May 20, 2026

5  out of  5
rating by Pat Weir
"We are from out of town and needed assistance. They went above and beyond what we expected. We are with State Farm in Washington state and it's nice to have that family feeling."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service. We appreciate you!"
Profile photo of Jaclyn Lankford

Jaclyn Lankford

May 18, 2026

5  out of  5
rating by Jaclyn Lankford
"Ashley was a huge help to get me moved to this new insurance during a difficult time. She was kind and empathetic to my situation but most importantly, she was efficient and knows what she is doing. Highly recommend working with her!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Ashley was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Althis Cannon

Althis Cannon

May 15, 2026

5  out of  5
rating by Althis Cannon
"Love the respectable and pleasant professional team at Kate, Elder's State Farm insurance office"
Profile photo of Ti W

Ti W

May 14, 2026

5  out of  5
rating by Ti W
"Great service"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of Mary Brooks

Mary Brooks

May 12, 2026

5  out of  5
rating by Mary Brooks
"Denise was very nice she made my day!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Profile photo of DJ Emeraldz

DJ Emeraldz

May 11, 2026

5  out of  5
rating by DJ Emeraldz
"Ashley helped get me setup all 4 of my vehicles and renters insurance extremely easy. I am 21 years old and she made it seemless and was really good to work with. Thank you Ashley!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of Ramelle Rothschild

Ramelle Rothschild

May 6, 2026

5  out of  5
rating by Ramelle Rothschild
"Denise was very informative about how to make payments for my home owners insurance. She and I came up with the best plan in my favor. I really appreciated her thoughtfulness and courteous manners."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for the review and giving Connie a shout out - we appreciate you!!"
Profile photo of Khiqueata Briggs

Khiqueata Briggs

May 5, 2026

5  out of  5
rating by Khiqueata Briggs
"She is an excellent agent that goes above and beyond to help her customers."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Khiqueata, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Profile photo of Sean Williams

Sean Williams

May 5, 2026

5  out of  5
rating by Sean Williams
"Every time that I speak with Denise, she's always helpful and kind. She always sounds like she's in a great mood. Keep up the great work Denise, God bless you."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Denise was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of Ericka Blackmon

Ericka Blackmon

May 5, 2026

5  out of  5
rating by Ericka Blackmon
"I've always gotten great customer service and quick responses from Denise. she is amazing."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and for your shoutout to Denise. We love to hear that Kate Elder State Farm has been able to provide you with excellent service for your home and car insurance ! We appreciate you!"
Profile photo of John Meyer

John Meyer

April 30, 2026

5  out of  5
rating by John Meyer
"Service is and always been outstanding."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you! "
Profile photo of Chris Pfender

Chris Pfender

April 29, 2026

5  out of  5
rating by Chris Pfender
"It was time to review my policies and add a car to my insurance. Denise was on top of everything and walked me through all of it. Always nice to deal with them."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are glad that Denise was so helpful with your auto insurance and in making the process as easy as possible. We appreciate you!"
Profile photo of K

K

April 24, 2026

5  out of  5
rating by K
"Kate’s team is great… I love working with them and have insured multiple cars and a home with them. Shoutout also to Sammy for always being so helpful and speedy!"
Profile photo of Arlene Franconero

Arlene Franconero

April 23, 2026

5  out of  5
rating by Arlene Franconero
"Shout-out to Ashley, an agent with Kate Elders office. She talked me through all the parts that make up auto and homeowners insurance and I'll be able to save almost $200 per month and not sacrificing any coverage I currently have. She is very knowledgeable, easy to talk with and very responsive to my many questions. I'm very pleased she and I had an opportunity to take 15 minutes that is really going to help my monthly budget."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you for your wonderful review! We are so glad that we were able to help you with your auto and home insurance and that Ashley was able to take care of you while providing excellent service. We appreciate you!"
Profile photo of Tom Castello

Tom Castello

April 17, 2026

5  out of  5
rating by Tom Castello
"I've been with Kate Elder State Farm for over 25 years and have loved every year of it. I highly recommend Kate's agency for you as well. Her staff is super friendly and always there to help. I have their life, home, auto, and home from her and I couldn't be more satisfied."
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Tom, thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance and love to hear that you have been satisfied with our office for so long. We appreciate you!"
Profile photo of Cathy Bunn

Cathy Bunn

April 14, 2026

5  out of  5
rating by Cathy Bunn
"Love my State Farm Team!!!!"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review and telling us your experience with our office. We strive to provide you with amazing service for your home and car insurance. We appreciate you!"
Profile photo of T R

T R

April 14, 2026

5  out of  5
rating by T R
"Great to work with"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"
Profile photo of Grace Collins

Grace Collins

April 14, 2026

5  out of  5
rating by Grace Collins
"Hi,Denise is very friendly, helpful and professional she listens to my concerns before answering I really appreciate that"
We responded:
"From Kate Elder State Farm Agent - Belleville, IL: Grace, thank you so much for taking the time to give us a review. We strive to provide you with amazing service for your home and car insurance and love to hear when a team member goes above and beyond. We appreciate you!"